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Instant Communication with Moore Medical Representative

live online help is available weekdays 8am - 8pm EST

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For answers to your questions at other times, review our FAQ section.
You may also email your questions to e-support@mooremedical.com

Commonly Asked Questions

  1. I currently phone in my orders. How do I order online?
  2. How do I retrieve my forgotten password or account number?
  3. Is your site secure?

I currently phone in my orders. How do I order online?
If you have ordered from Moore Medical by telephone, fax or mail you already have an account with us and are automatically registered. If you need your account number or a password, click here for live on-line help (M-F 8am-8pm ET). A customer support representative will be happy to assist you or call us at 1.800.234.1464. After hours, please send an email to e-support@mooremedical.com.

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How do I retrieve my forgotten password or account number?
If you need your account number or a password, click here for live on-line help (M-F 8am-8pm ET) to easily chat with a customer support representative who will be happy to assist you, or call us at 1.800.234.1464. After hours, you have the option of emailing us at e-support@mooremedical.com. After your identity is verified, your password will be provided.

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Is your site secure?
We understand that you may have concerns about using your credit card to make online purchases. At mooremedical.com we utilize a digital certificate from Verisign, Inc., a leading provider of Internet trust services. When you enter a secure portion of the site (any page that shows your account information), you will see a closed lock or a solid key at the bottom of your browser. If you click on this, a popup window displaying security information will appear. This certificate is a guarantee that your account information is being transmitted in a Secure Socket Layer (SSL), the industry standard 128-bit encryption technology security protocol. This is widely used by the banking industry as well as major e-commerce sites on the Internet. All of your ordering information is encrypted using this secure server for maximum security.

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More Questions

For all other questions please go to our FAQ section.

800.234.1464 | 1690 New Britain Avenue | PO Box 4066 | Farmington, CT 06032-4066
All rights reserved. ©2014 Moore Medical LLC.

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